Directory
Staff Directory
Find administrative and support staff by office, service responsibility, and escalation route. This directory is designed to reduce delays and ensure your request reaches the correct unit the first time.
For urgent issues, open a Service Desk ticket and mark it as “Urgent”. For routine queries, contact the service owner below.
Common Offices
Escalation: If no reply within committed time, escalate via the Service Desk.
Search & Browse
Interactive| Name | Office | Service Role | Best Channel | Escalation |
|---|---|---|---|---|
| Ms. J. Rivera | Admissions | Application Review & Eligibility | Service Desk | |
| Mr. P. Ahmed | ICT & Digital Learning | LMS Access, Course Setup | Ticket/Email | Urgent Ticket |
| Ms. R. Patel | Human Resources | Contracts, Onboarding | Service Desk | |
| Mr. T. Mensah | Student Support | Student Services Routing | Escalate | |
| Ms. A. Kim | Quality Assurance | Policy, Audit, Continuous Improvement | Compliance Ticket |
This directory is for official university coordination. Avoid sharing contact information outside authorized contexts.